Signing Delays

Incident Report for Lone Wolf Technologies

Resolved

The vendor has resolved their issue and will publish an RCA.

Posted May 03, 2022 - 07:28 EDT

Update

The vendor continues to investigate the issues. There is no current workaround for this issue.

Posted May 02, 2022 - 23:47 EDT

Identified

We are aware of an issue with a third party vendor affecting Authentisign in Transactions (TransactionDesk Edition) and zipLogix Digital Ink 2.0 in Transactions (zipForm Edition), in which signings are not delivering. We are investigating the issue and working toward a resolution. At any time, you can check the status of this issue at statuspage.lwolf.com. We sincerely apologize for the inconvenience and thank you for your patience.

Posted May 02, 2022 - 22:06 EDT

This incident affected: Transaction Management (TMS) (Authentisign 1.0, Authentisign 2.0, zipLogix Digital Ink 1.0 (Powered by SIGNIX)).