Authentisign 2.0, ZipFormPlus, and TransactionDesk Incident

Incident Report for Lone Wolf Technologies

Resolved

Microsoft made a change on their end that fixed the issue. We have confirmed that the integration between Authentisign 2.0, TransactionDesk, and ZipformPlus is now back to normal performance.

We are now waiting for Microsoft to provide the root cause.
Posted Jul 01, 2025 - 17:01 EDT

Update

We implemented a workaround to restore service. We are starting to see the integrations working. We are still working with the Microsoft team on a permanent fix.
We will keep you posted.
Posted Jul 01, 2025 - 14:44 EDT

Investigating

Authentisign 2.0, ZipFormPlus, and TransactionDesk performance is currently degraded due to connection issues within Azure and our Data Centers. Our engineers are currently working with Microsoft team to identify the solution. We will keep you posted.
Posted Jul 01, 2025 - 11:37 EDT
This incident affected: Transaction Management (TMS) (Authentisign 2.0, Transactions (TransactionDesk Edition), Transactions (zipForm Edition)).
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